Customer Issue - POD 


The proof of delivery (POD) template is used to request information on the status of an outstanding order.

POD Details


Contacts Panel

For information on the contacts panel click here

General Panel

For information on the general panel click here


Details Panel

Con note number:

Enter the consignment note number associated with this POD.


Delivery date:

Enter the date that the consignment note was delivered.



Enter the name of the person who took delivery of the consignment.


Delivery date:

Enter the date in which the consignment was delivered.


Address details:

Use the following fields to specify the pickup address.

Pickup address line 1: Enter the street address in this field.

Pickup address line 2: Use this field if you need additional space for the street address.

Pickup suburb: Enter the suburb in this field.

Location: Use this field for additional address details.

Pickup post code: Enter the post code in this field.

State code: Enter the state code or state name in this field.


New details:

Use this field to enter new or additional details about the issue.


Issue details history:

Information typed in the new details area will be added to the Issues details history.


NOTE: Content in the panels below this point are not visible on the site unless used by other features e.g. gadgets, OB&E, etc.