Thermal Printers


Where can I order a thermal printer?

Purchasing a thermal printer

For New Zealand Customers: You will need to contat your Mainfreight Group account manager or Sato Group for more information about purchasing a thermal printer.


SATO Asia Pacific



For Australian customers: You will need to contact Insignia directly for thermal printer purchases.



  • Web:
  • Email:
  • Phone: 1300 467 446
  • Fax: 1300 780 049


For printing servicing and maintenance, please contact Sato Group (New Zealand) or Insignia (Australia).


For Freman label printing support, please contact the IT Service Desk on 09 525 8848 (NZ) or 03 8336 0900 (AU).



Which thermal printers do we support?

Which printer do we support?

Sato WS4 series printers are those we primarily support. The Information below on suppliers and stock sizes are helpful. Additionally, we do have some support for Datamax and ZPL printers, typically the Zebra brand. We also allow for some ‘generic’ output files from Freman, however we do not actively promote other branded printers or imply they will be sure to work.

Thermal Label Printer Solution

Sato provides a range of label printers, which work very efficiently with Freman.
With the WS4 series of label printers being the most common label printer this is a great choice for printing labels out of Freman.

Sato WS408DT Direct Thermal Label Printers

• Compatible & efficient with Freman
• It is compact which is ideal when it comes to clogged up workbenches/desktops
• Easy to maintain
• Prints barcodes
• Can connect via USB or Ethernet
• Compatible with different types of label stock

What are Mainfreight's label dimensions?

Our dimensions are 101 mm (width) x 149 mm (height).


How do I change the label stock options on my computer?
Where can I order more labels?

To order label stock please enquire with your existing label provider. If you do not have one, below is a selection of suppliers:


New Zealand:




Last Updated: February 28, 2024

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