Resolution Panel


This area allows you to specify what actions were taken to resolve the issue.


How to add resolution details:

1.  Click on the drop down arrow in the resolution panel.

2.  Select from the most relevant option.

3.  Then type a brief description about how the issue was resolved.

4.  Click the Save or Save and Exit button to save the details.













NOTE: Content in the panels below this point are not visible on the site unless used by other features e.g. gadgets, OB&E, etc.